Last updated: 27 nov 2025
At RBLXLEGENDS, we want you to be completely satisfied with your purchase. If your item arrives damaged, misprinted, or defective, we will gladly offer a replacement or refund.
Eligibility for Refunds or Replacements
To qualify for a refund or replacement, the following conditions must be met:
- The item must have arrived damaged, misprinted, or defective.
- You must contact us within 7 days of delivery.
- You must provide photo evidence of the damaged or incorrect item.
We do not accept returns or refunds for:
- Wrong size ordered
- Buyer’s remorse
- Items that have been worn, washed, or altered
How to Request a Refund
Please contact us at support@rblxlegends.com with:
- Your order number
- A description of the issue
- Photos of the damaged item
Once approved, we will process:
- A replacement shipment, or
- A refund to your original payment method
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again
- Contact your credit card company
- Contact your bank
If you’ve done all this and still haven’t received your refund, please email us at support@rblxlegends.com